ALL THE RESOURCES YOU NEED, RIGHT HERE

VISIT OUR HELP CENTER

DO YOU HAVE QUESTIONS?

We never want you to be without answers.

Search documentation, watch videos, or talk to the community.

Knowledge is the power to get the job done.

We’ve been at this for over 30 years. When we say your success is our passion, it’s not lip service and we prove it by continually developing our tools.

No plan withholds features, so with CLIP, it’s all about how many customers you service. If you’re just getting started, Basic is your route. Mid-sized and less than 400, Pro is the way to go. Enterprise is for folks who’ve been very successful growing their company.

Knowing your employee efficiencyman hour ratings, and revenue reports can make a world of difference in your end of the year profit statement!

CLIP can make it easy to do as long as you track your numbers. If you don’t track them, you need to. It’s the only way to grow your business.

Nope. You can cancel anytime.

No. We don’t want to add to the list of subscription services you forgot to cancel after the trial that inexplicably dings your credit card.

Of course. We never want you to pay more than you need or not have enough slots available for the customers you’re adding.

We understand how vital it is that you get started on the right foot. Aside from our help articles, and videos, we offer an optional advanced setup that will make you a CLIP expert. Your Onboarding Guide will have all the details for you after you begin your trial.

Our Mission is to provide amazing service in a timely manner, to never leave our customers without an answer, and provide content that will help customers find the answer they need quickly. We offer unlimited phone, chat, and email support for all tiers of CLIP subscriptions.

There’s no need. Since CLIPitc is cloud based, it’s automatically updated. We’ll give you a heads up if that update might affect any late night work you may be doing.

Check out this help article to see how. Also, if you want to stay up on what improvements we’re making to the CLIPxe legacy software, sign up to recieve the update emails or join the CLIPxe Facebook Group.

All versions of CLIP work with Quickbooks Desktop. Only CLIPitc works with both QB Desktop and Online. Check out these help articles that will explain how that all works.

We try to make it as easy as possible with the “forgot password” link located beneath the login. If you still have trouble, check out this article or contact our support team via the chat bubble at the bottom right of your screen.

CAN’T FIND THE ANSWER YOU’RE LOOKING FOR? ASK SOMEONE IN OUR COMMUNITY.

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TECH SUPPORT TAKES A CERTAIN TYPE

We Love Our Jobs And That Makes All The Difference

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Support Contacts Answered

In the past 2 years, we’ve answered 15,216 contacts from our customers. We’ve realized something in that time.

Our customers are awesome.

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Median Response Time

This is our two year average and we’re pretty proud of it.

Sometimes it takes a little longer because; issues, but we think that number is pretty swell.

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Cups of Coffee Sipped

This is an estimate of how many cups of coffee we’ve consumed over the past couple of years.

We don’t actually count our cups of coffee…We just like the stuff a lot.

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Hours of Video Games

We understand terms like AFK, buffs, reactionary throw breaking, and chip damage.

Let’s just say that we’ve played a game or two.

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